Privacy Policy

This Privacy Policy explains how Reckonar, Inc. ("Reckonar," "we," "us," or "our") collects, uses, discloses, and retains personal information in connection with our websites, applications, and related services (together, the "Service"), and describes the rights and choices available to you. This Privacy Policy is incorporated into our Terms of Service. The Service is intended for users located in the United States.

1. Information we collect

We collect the following categories of information.

Information you provide to us:

• Account information, such as your name and email address, collected through our authentication provider.
• Your content, such as the notes, hunt plans, questions and answers in Ask Reckonar, saved tracks and their timestamps, parcels, areas, field observations, and other inputs you create in the Service, together with the reports and plans generated for you.
• Location information, such as the parcels and areas you choose to analyze. This may reveal precise geolocation, which is treated as sensitive information under certain laws. See Section 6.
• Payment information is processed by Stripe. Reckonar may receive billing contact details, subscription and trial status, transaction identifiers, and limited payment-method details such as card brand and last four digits. We do not store full payment-card numbers.
• Invitee email addresses you provide when inviting someone to a Camp, used to send and manage the invitation.
• Your adult confirmation and agreement evidence: the accepted Terms version, acceptance time, and source. The age screen does not send or save your birth month or year.
• Communications, such as messages you send to our support team.
• Beta-access information, such as your waitlist request and its approval status.

Information we collect automatically:

• Device and connection information, such as IP address, browser type, and operating system.
• Operational and security logs and error reports needed to keep the Service reliable and secure. Error reports from our apps and website go to our own endpoint and AWS CloudWatch Logs with personal data and locations removed. We do not use Google Analytics, session replay, or ad pixels.
• Push notification tokens and installation information when you enable notifications, used to deliver notifications through Apple's APNs or Google's FCM. You can disable notifications in device settings.
• Device location when you enable a location feature and grant permission, including GPS coordinates and location timestamps. See Section 6 for collection and sharing controls.

Information from third parties includes our authentication and payment providers and map, terrain, imagery, and public-record parcel sources. Public parcel records may include landowner names; these records do not establish permission to enter land. When you search for a place or address, our server sends that search to our geocoding provider to return matching locations.

2. Cookies and similar technologies

We use cookies and similar technologies to keep you signed in, remember your preferences, secure the Service. Local storage also holds preferences, drafts, and, where supported, in-progress track recordings before you save them. You can control cookies through your browser settings. We do not use cookies for analytics or cross-context behavioral advertising. We do not respond differently to browser Do Not Track signals because we do not track you across third-party sites for advertising. We honor applicable opt-out preference signals, including Global Privacy Control; we do not sell or share personal information for advertising. Fonts are hosted by Reckonar, so opening our pages does not request fonts from Google.

3. How we use information

We use personal information to:

• provide, maintain, and secure the Service, and generate your reports and plans;
• process payments and manage your Subscription;
• communicate with you, including service and support messages;
• review beta-access requests and communicate about your request or invitation;
• operate, evaluate, and improve the Service, including calibrating Reckonar's planning solvers, as described in Section 4;
• train Reckonar's own in-house AI models on your content, only if you opt in, as described in Section 4;
• detect, prevent, and address fraud, abuse, and security incidents; and
• comply with legal obligations and enforce our agreements.

4. Artificial intelligence and model training

We use artificial intelligence to answer questions and produce reports and plans. Generating an answer (inference), running and improving the Service, and training an AI model on your content are different uses. Only training an AI model on your content requires your opt-in.

• Inference. We may send your question, conversation context, selected plans, and relevant Hunt Area content you are authorized to access to third-party AI service providers to answer questions and generate plans. This can include precise locations and other contributors' shared notes. We use commercial services under terms restricting provider training on this content and do not opt it into provider training. Providers may retain data for security, abuse prevention, or temporary inference caching; we do not promise zero retention or immediate erasure of provider-held copies.
• Conversation history and diagnostics. We save Ask conversations and the context used to produce them so you can reopen them and we can investigate errors. Conversations are private to the asker in the product, not automatically shared with a Camp. Authorized personnel may review content for support, security, debugging, and quality evaluation, including restricted diagnostic copies. Deleting a conversation and deleting independently saved Hunt Area content are separate actions.
• Running and improving Reckonar. We use your account information, usage information, and content, including associated locations, to provide features, keep the Service secure, fix errors, measure quality, research and improve the design of the Service, and calibrate the settings of Reckonar's planning solvers: the rules and numeric weights that score terrain, wind, scent, access, and stand locations. We use aggregated statistics wherever practical, and only authorized personnel access identifiable content for these purposes. Nothing we derive for these purposes reveals your content or locations to other users. This use does not train AI models on your content; that is covered by the next item and requires your opt-in.
• Training Reckonar's AI models (opt-in). We use customer content, including questions, answers, notes, plans, observations, tracks, and associated locations, to train and evaluate Reckonar's own in-house AI models only if you turn on "Help train Reckonar's AI models". It is off unless you turn it on. While it is on, and where your Hunt Area's training policy permits it, we may use your content for this training, including content you created before you turned it on. Turn it off anytime in Settings (Camps → Data defaults) or contact privacy@reckonar.com; turning it off stops all future training use of your content, including earlier content, but does not necessarily reverse completed training. Training or fine-tuning by any third-party AI provider requires a separate explicit opt-in; this setting never permits it. These limits apply before de-identifying customer content for training. Accepting general Terms, granting GPS permission, and using Ask are separate from this setting. Ask inference and its provider restrictions above are unchanged.
• Notice of financial incentive: improved models. Members who opt in to training get access to Reckonar's improved in-house AI models, the versions trained with members' contributed content, when they are available. Members who do not opt in use Reckonar's base models, which are developed without training on their content, and keep every other feature of their plan, including the planning solvers we improve for everyone as described above. Until improved models are available, opting in does not change which features you can use. The incentive is access to improved models; the personal information involved is the content and associated locations described in the previous item. You opt in with the switch at sign-up or in Settings (Camps → Data defaults), and you may withdraw at any time the same way or by contacting privacy@reckonar.com; after you withdraw, you use the base models and we stop future training use of your content. We estimate the value of a member's contributed content at about $5 per year. We calculated it from our expenses related to collecting and retaining that content and to providing the improved models: our expected costs for the next 12 months to store members' contributed content and to train and run the improved models, divided by the number of members we expect to opt in, rounded up to the nearest dollar. We review this estimate at least once a year. We offer this difference because it is reasonably related to that value.
• De-identified data. We may use aggregated or de-identified information to improve the Service. Before treating information as de-identified, we take reasonable measures so it cannot reasonably be linked to a person, including through text, routes, or other context. Removing names or broadening coordinates alone is not enough. We commit to maintaining and using de-identified data without attempting to re-identify it and require recipients to honor those restrictions. Genuinely de-identified data may be retained indefinitely, including for future model development subject to the training limits above.

5. How we disclose information

We disclose personal information in the following circumstances.

• People you collaborate with. When you intentionally contribute content to a shared Hunt Area, we disclose it to the Camp, guide, client, or other users authorized to access that Hunt Area. Removing your access does not by itself remove prior contributions from the Hunt Area; authorship remains recorded or is pseudonymized where required. Record deletion and verified privacy requests follow separate workflows.
• Service providers and subprocessors. We share information with providers that perform services on our behalf under agreements that limit their use of it, including artificial intelligence providers (for inference), Stripe (payments), WorkOS (authentication and beta waitlist), Amazon Web Services (hosting and CloudWatch Logs) and Amazon Simple Email Service (SES) for billing and invitation emails. Map, terrain, and imagery providers may receive your IP address, device/request information, and the geographic area of requested maps when your device connects to them. A map request can reveal the area you are viewing without revealing your device's actual GPS position.
• Legal and safety. We may disclose information to comply with law, respond to lawful requests, or protect the rights, property, and safety of Reckonar, our users, or the public.
• Business transfers. If Reckonar is involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of all or part of its assets, personal information may be transferred as part of that transaction. We will notify you if a successor would use your information in a manner materially inconsistent with this Privacy Policy.
• Copyright notices and counter-notices. We may forward a notice and its contact details to the affected contributor or claimant as part of the DMCA process.
• At your direction, or with your consent.

We do not sell your personal information. See Section 8.

6. Sensitive information and precise location

Selected areas, saved tracks, and device coordinates can reveal precise geolocation, which certain state laws treat as sensitive personal information. Location features request the permissions required by your browser or operating system. When you explicitly start a track recording, we may collect location while the app is in the background or your screen is locked, where supported by the app and device and with the necessary permissions. Recording may continue until you stop it or revoke the required permission. You can stop recording in the app or change location permissions in your browser or device settings. You can still explore maps without enabling device location.

Showing your position on a map does not by itself start a track recording or publish a track to your Camp. Recording data may be stored on your device and transmitted to Reckonar to save or synchronize the recording. Saved tracks and location-bearing notes follow the access rules of the workspace or Hunt Area where you save or share them. Revoking device permission stops future device-location access; it does not erase previously saved records or stop requests for maps you choose to view.

We use sensitive information for requested features and the purposes described in this policy. Training AI models on your locations requires your opt-in under Section 4; using them to run and improve the Service as described there does not. Where applicable sensitive-data law requires opt-in consent, we require that consent rather than relying on a default, general Terms acceptance, or a pre-selected switch. You may withdraw consent or request limits on sensitive-information use by contacting privacy@reckonar.com. Permission to use GPS or receive AI answers is not consent to model training.

7. Categories of personal information

The following table summarizes the categories of personal information we collect, consistent with California law, along with the sources, purposes, and categories of recipients.

8. Sale and sharing of personal information

We do not sell your personal information, and we do not share it for cross-context behavioral advertising, as those terms are defined under applicable law.

9. Data retention

We retain account information, Hunt Area history, saved tracks, and Ask conversations as needed to provide the Service, including reopening saved work. Retention depends on whether the account or Hunt Area is active, whether information is shared with other authorized users, deletion requests, support and security needs, and legal or financial recordkeeping obligations. Diagnostic copies, temporary local recordings, caches, and backups have different lifecycles from saved content; saving a track does not imply that every source sample is immediately erased.

Request account deletion at privacy@reckonar.com or support@reckonar.com, using your account email. See Account deletion for the process. After verifying ownership, we confirm a 30-day grace period and hard-delete your account and associated personal data at its end, except for the limited records described below. We stop future subscription renewals as part of processing deletion. You may withdraw the request during the grace period by contacting us. Account deletion is not a refund of unused paid time.

We retain only records needed for legal, tax, accounting, fraud prevention, or dispute purposes for as long as those purposes require. Subscription enrollment consent records are retained for at least three years to document renewal authorization. Stripe retains payment records under its own legal and recordkeeping obligations; we do not store full card numbers. Routine backups remain restricted until rotated and must not restore deleted data to active use. Shared-content retention does not override privacy rights: we remove or anonymize your personal information in shared contributions while preserving other participants' records where lawful. AI provider retention is separate, as described in Section 4. Lawfully de-identified data may be retained as described there.

Beta requests are retained in WorkOS to review access and maintain invitation and security records. Approval or denial does not necessarily erase that history. You may ask us to delete your request, subject to records we must retain for security or legal obligations.

10. Security

We maintain administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

11. Your privacy rights and choices

We offer the following privacy request rights to every U.S. customer, including the protections described for California customers, whether or not a particular statutory threshold applies:

• confirm whether we process your personal information and request access to it;
• request correction or deletion of your personal information;
• obtain a portable copy of your personal information;
• opt out of the sale or sharing of personal information and of certain profiling; and
• limit the use of sensitive personal information.

You may also manage your training choice in Settings (Camps → Data defaults) or contact us about applicable consent and opt-out rights. Our training practices and the improved-model incentive are described in Section 4. To exercise any of these rights, contact us at privacy@reckonar.com. You can submit a request by email whether or not an in-app control is available. We will verify your request, acknowledge it within 10 business days, and respond within 45 days. If an extension is needed, we explain why and notify you within that initial period; any extension is limited to another 45 days or a shorter period required by law. We honor any shorter applicable deadline, and will not discriminate against you for exercising your rights. Choosing not to opt in to training, or withdrawing, affects only access to improved models as described in the notice of financial incentive in Section 4. You may use an authorized agent to submit a request where the law permits. If we decline your request, you may appeal by replying to our response or contacting us at privacy@reckonar.com. De-identified and aggregated data cannot be linked back to you and therefore cannot be individually accessed or deleted.

12. Automated decision-making

The Service generates estimates and recommendations to assist your planning. We do not use your personal information to make decisions that produce legal or similarly significant effects about you without human involvement.

13. Adults only

Reckonar is available only to adults 18 and older. The first-sign-in age screen asks neutrally for birth month and year, keeps them only long enough in the browser to check eligibility, and stores only adult confirmation with agreement evidence after an eligible user agrees. An ineligible response signs the user out and does not save the birthdate. If we learn that a minor has an account or that we collected their personal information, we restrict access and delete that information, subject to any legal obligation to preserve limited records. Contact privacy@reckonar.com if you believe a minor has provided information.

14. United States scope

Reckonar is operated from the United States and offered to users located in the United States. Our service providers may process information in the United States or other countries where they operate, subject to applicable safeguards and law; we do not guarantee exclusively U.S. processing. We do not currently offer the Service to individuals in the European Economic Area or United Kingdom.

15. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will provide notice, such as by email or through the Service, and will update the date shown above.

16. Contact

If you have questions or requests regarding this Privacy Policy or your personal information, contact us at privacy@reckonar.com.

Reckonar, Inc., 8401 Mayland Dr #11115, Richmond, VA 23294. General support: support@reckonar.com.